What sets Jansen apart from other online shops and eBay traders?
- Expertise, service and customer focus!
For most traders, the top priority is sales; service and technical support are non-existent in many instances.
Jansen was founded in 1984, and ever since then we have been specialising in technical equipment and machinery. We have our own specialist workshop, where we carry out all types of repair and maintenance work. Our workshop team consists of a certified master mechanic assisted by five other mechanics. Spare parts and accessories are generally stored in our warehouse for many years.
We have made it our mission to offer top-quality equipment and machines at a fair price. The quality standards we set ourselves are very high, and we are constantly enhancing our products.
We are also dedicated to providing a customer-oriented service. First and foremost, this means being readily available to respond to customer enquiries. Many customers only get to see the seller’s true colours when it comes to repairs, spare parts and service, etc.
When trying to phone traders, customers often end up talking to someone at a call centre who has never seen the equipment in question, let alone operated it.